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Printer tray deployment via GPO

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Printers seem to be the frustration of mine and our support desks life!

What we generally come across for customers is they will have a central laserjet with several trays (headed, plain, colour etc) and we will install that on the server (usually SBS 2008 or SBS2011) and then roll it out with GPO, fine, no problem. The issue is when it comes to the tray settings.

When you roll the printer out it will reset to default settings meaning that each user needs to manually set the trays etc, this also is a problem when people tinker and sometimes the trays just randomly reset!

The way I have been doing it is setting the paper type on the printer, plain, headed, colour etc and then setting the printer to auto select a tray (as sometimes weirdly the tray option does not show up) and this seems to work better.

I wonder how bigger companies sort this issue out as I cant imagine they have to manually do this for every user? We generally will be using HP Laserjets or Brother Laserjets / MFPs

Assume Windows 7x64 as well.


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